Wall and Floor Tiles
Called in this morning looking for a match to a floor tile that had been broken , as they have been down about 7/8 years we know we won't get a match but something similar would do . Been to several of the big names and frankly they had no interest in helping , as soon as we walked in to your shop we were greeted by a lovely man who went out of his way to help , he found us a almost perfect match within minutes . What a fantastic change getting excellent customer care is very rare these days . We have decided if we need tiles in the future we will only buy from you . Well done
Date of Posting: 21 June 2016
Posted By: Jean Hindmarch
We went to this company for a complete revamp of our bathroom as we were so pleased with the work they had done in our Kitchen. Despite initial reservations as to whether a modern look would work in a Victorian house, I was guided by Paul and now that the work is complete I could not be happier. The bathroom looks amazing and I have had lots of positive comments from friends and family. The quality of the tiling was first class, thanks to Alan whom Paul uses.
Since completion Paul has called twice to make sure everything is okay. It is so nice to use a company whom pride themselves in doing a good job and believe in going that extra step to ensure that the customer is happy.
Date of Posting: 09 June 2016
Posted By: Lesley
After several visits to Paul's showroom to get ideas for our bathroom and also visiting other bathroom fitters/suppliers for over 2 years - yes we are that fussy - we felt Wall and Floors Tiles were the best to do our bathroom. Paul gave us some really good ideas and suggestions without being pushy at all and did not even suggest coming to look at the job until we asked if they could come out to our home to quote for the work. Paul is a perfectionist and once the job started the tiler - Dave, Plumber - Kristian and Jonny the electrician all worked to a very high standard and worked so well together as a team. Now that the work is complete we are incredibly happy with EVERY aspect of the job, quality of workmanship, materials and after service etc!!!
We are very VERY hard to please and can truly say we can only give the highest of praise to this company. AAA***
Date of Posting: 04 December 2015
Posted By: joanne richardson
We are really delighted with the work done by Paul and his team. From the outset it was apparent that Paul was determined to provide us with the best bathroom possible and his attention to detail was excellent. We have a splendid bathroom and have been extremely pleased with the professional and positive approach shown by Paul, and his team of Christian,Dave and Jonny. Well done guys for all the work and bringing the job in on estimate. We would have no hesitation in recommending the team to friends and colleagues. 4 December 2015
Date of Posting: 04 December 2015
Posted By: Kath and Tony Baker
Durham City
We would both like to thank Alan, Kristian, Johny and Mel for the perfect job they have done on our new bathroom. It is everything and more that we wanted. The skill and amount of time and care that was taken to make it perfect was second to none.

However, none of this would have been possible if it wasn't for Paul who advised and directed us to the best products to purchase for the bathroom of our dreams.

We wish them all the very best for the future.
Date of Posting: 27 November 2015
Posted By: Ian and Kathy McLean
Oxclose, Washington
We recently refurbished a bungalow and had been searching for tiles. We came across the tiles we wanted for our chimney breast and further purchased kitchen floor tiles, ensuite tiles and shower room tiles. We found Pauls knowledge and customer service
excellent he is very helpful and has a variety of ranges of tiles. I would highly recommend and have recommended wall & floor tiles ltd to friends and family.
Thanks once again for all your help Paul.
Date of Posting: 28 October 2015
Posted By: Heather Redgrave
I am notoriously the fussiest customer on the block, especially when it comes to tiles. But after trailing EVERY tile shop in Newcastle and around a friend told me about Wall and Floor Tiles. As soon as we went in the showroom i could tell that the tiles were far superior quality than anything we had looked at. Initially we saw Roy, who was really helpful and knew his stuff about the products he was selling (not one of the other tile shops had bothered to educate their staff on the products). However due to my super fussy nature i found my decor tile but not the others at Newcastle. Roy told me about the Washington branch so we got in the car and drove over. There is literally hundreds of tiles between the two shops and Paul spent over an hour with me deciding which tiles to go for and making alternate suggestions once he had the idea of what i wanted. This tile shop have such an extensive range i know that i could easily do a budget bathroom or something very top end without ever going elsewhere. Paul even recommended their tiler Alan who is an amazing tiler and has gone above and beyond at every opportunity, making sure that we were happy every step of the way. The finish on our bathroom is so far beyond our expectations as the whole team have made suggestions along the way that has resulted in a 5 star bathroom! I cant recommend these guys enough.
Date of Posting: 09 June 2015
Posted By: Blaise Rochester
Fussy Customer, Whitley Bay
We are absolutely delighted with our beautiful new en-suite which has recently been fitted by Paul and his incredible team. I can't praise their professionalism and skill highly enough and they have utterly transformed our tired and dated room to a very beautiful and relaxing place which now looks like a 5-star hotel. The tiles - expertly fitted by Alan - are incredible, and the plumbing and electrical work done by Kristian and Jonny was completed quickly and efficiently to an extremely high standard. We wouldn't hesitate to use them again and would highly recommend them to anyone. The products are first class and were delivered on time. Paul spent a very long time with us giving his guidance and helpful advice, which we truly appreciate as we didn't really know where to start! How refreshing it is to find a company who listens to you and guides you every step of the way so that you achieve exactly the look you wanted - all with a very friendly and positive attitude. We are 100% happy. Many, many thanks.
Date of Posting: 30 May 2015
Posted By: Stuart and Carol Irwin
Forest Hall, Newcastle upon Tyne
Just had a second room tiled and this time we opted for Paul's own tiler Alan. Really pleased with the outcome and were happy to be guided by Alan's suggestions for the layout which was something we hadn't thought of but were pleased with the result. As before when we selected the tiles we were given great advice by Paul and great customer service throughout. Alan the tiler was also very friendly helpful and proffesional. Would not go anywhere else for further jobs.
Date of Posting: 29 May 2015
Posted By: Maureen and Brian Alldred
Thank you Paul for making Our Dream of having a beautiful bathroom a reality.The advise we received from choosing the Bathroom Suite and Tiles was excellent with no sales pressure whatsoever.We must give a special mention and a big Thank you too Alan the Tiler and Kristian the Plumber they are a real asset too your business Paul, there standard of workmanship was excellent. I would not hesitate recommending Paul and the fitters We are sure your business will go from strength to strength if everybody receives the excellent service and workmanship that we have received.
Date of Posting: 02 May 2015
Posted By: Cheryl & Paul
Mayfield Washington

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