Testimonials

Wall and Floor Tiles
Just had a second room tiled and this time we opted for Paul's own tiler Alan. Really pleased with the outcome and were happy to be guided by Alan's suggestions for the layout which was something we hadn't thought of but were pleased with the result. As before when we selected the tiles we were given great advice by Paul and great customer service throughout. Alan the tiler was also very friendly helpful and proffesional. Would not go anywhere else for further jobs.
 
Date of Posting: 29 May 2015
Posted By: Maureen and Brian Alldred
Washington
Thank you Paul for making Our Dream of having a beautiful bathroom a reality.The advise we received from choosing the Bathroom Suite and Tiles was excellent with no sales pressure whatsoever.We must give a special mention and a big Thank you too Alan the Tiler and Kristian the Plumber they are a real asset too your business Paul, there standard of workmanship was excellent. I would not hesitate recommending Paul and the fitters We are sure your business will go from strength to strength if everybody receives the excellent service and workmanship that we have received.
 
Date of Posting: 02 May 2015
Posted By: Cheryl & Paul
Mayfield Washington
This is a first.We have never before submitted testimonials for companies with which we have dealt but we are making an exception for this Company.
We met Paul at the Washington branch and were extremely impressed by his professional and courteous manner. We didn`t really know what we were looking for but as is so often the case `we would know it when we saw it`. Sadly, in so many places, indecision is not welcomed but Paul gave us impartial , helpful advice and made suggestions we would not have thought about.
What a pleasant change.....there was no pressure to buy, no pressure to make a quick decision. Paul allowed us time, space and more importantly gave us advice not `sales talk.`
The tiles we chose were fitted by another Paul and look absolutely lovely.
We recommended this company to our daughter who has since used them on two separate occasions. we would have no hesitation in recommending Wall and Floor Tiles Ltd to anyone looking for a company who put the customer first and whose quality products and service speak for themselves.
 
Date of Posting: 17 April 2015
Posted By: Sheila and Ray Wilson
Rickleton,8A7A8 Washington
This company deserves full marks for both the quality of their products and for consistently providing an excellent customer service. We wouldn't hesitate to recommend them and can't thank Paul enough for his patience and professional advice. The 40 minutes he spent offering up different tile combinations to ensue the perfect finish was priceless to us. Thank you!
 
Date of Posting: 18 March 2015
Posted By: Jacqui & Kevin
Chester le street
I dealt with Paul at the Washington showroom. We found the tiles we wanted, they were delivered to our door at the time arranged. Now fitted and look excellent. Paul gave advice that we ensured the tiler followed for a great finish. Paul was very helpful and when we needed a few tiles more, had the warehouse searched and found what was required within minutes. We are pleased with the service and care taken with our order. Would recommend this company if you want tiles and helpful advice.
 
Date of Posting: 15 October 2014
Posted By: Les Clayton
South Tyneside
My partner and I purchased a beautiful walk in shower, vanity unit, toilet and some absolutely gorgeous tiles from Paul the owner of this company. Never before when purchasing something so huge (and life changing) and spending so much money have we ever felt so at ease. Paul is a gentleman!! He puts you at ease from the moment you walk into his showroom and will not try to sell you the most expensive item on show but the one that is right for you and your family.

After purchasing the correct fittings we then moved on to tiles, what a selection, and so beautiful, it was so hard to choose, but we decided on some beautiful porcelain tiles with a two panel feature on the shower wall and I have to say the bathroom has been totally transformed from a dated dull room to a room that we are so proud of.

Paul cares, he ensures that everything is delivered when he says it will be delivered. He contacts you throughout the project to make sure you are happy with the work, and should anything go wrong (which it didn’t) we are convinced he would move heaven and earth to ensure it was put right to your satisfaction, he doesn’t just sell it to you he wants you to be happy and satisfied!!

The two brilliant fitters whom we cannot praise enough, as nothing is too much trouble for them, they have completed the best tiling we have ever seen and unlike a lot of workers today actually care about their job and worked from 8am to 8pm to ensure that the project was completed to the timescale that they set at the beginning.

If asked to score both Paul and his fitters we would have no hesitation in giving both 100%.

If you needed to ask any further questions, or require further clarification please ask Paul for our number and we would gladly put your mind at ease as this has been a great experience from start to finish.
 
Date of Posting: 28 September 2014
Posted By: Jean & Jackie
Dunston, Gateshead
We have recently had a full bathroom re fit organised by Paul and fitted by his team. Paul was very helpful in assisting us in choosing our products.

All of the products are of a good quality and the tiles he supplied us with are lovely and have brighten up the bathroom.

The finished job is excellent and the new bathroom looks absolutely gorgeous.

Excellent workmanship neat clean and tidy.

We would highly recommend a visit to Paul's showroom.
 
Date of Posting: 28 August 2014
Posted By: Dot and Richard Ripley
cramlington
We found Paul and the showroom incredibly helpful in selecting our tiles. Paul helped us narrow down what we wanted from his vast selection while applying no pressure at all, He also helped with advice on the preparation and even put us in contact with a tiler.

All in all we are very satisfied customers with a stunning looking top quality bathroom.

Lisa and Ian
 
Date of Posting: 06 June 2014
Posted By: Lisa and Ian
Sunderland
Found Paul very helpfull great choice of tiles, bathrooms look amazing . Would definitely use them again.
 
Date of Posting: 29 May 2014
Posted By: Ian Young
Highly Recommended!

We are more than happy for choosing Wall & Floor Tiles to completely renovate our shower room. Throughout the project period we were given excellent advice by Paul and his team. All the tradesmen were first class, complemented by superb quality tiles and fittings. My wife and I are more than happy with the end result – very happy in fact! As a disabled person with mobility problems the new shower layout is definitely easier and safer to use.

PS Paul was kind enough to mention the VAT exemption scheme for all work carried out for disability related projects.

Many thanks again for the quality of service.

Mike and Denise.
 
Date of Posting: 15 April 2014
Posted By: Mike Shivers
Not easily impressed, United Kingdom

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