Wall and Floor Tiles

Testimonials

Wall and Floor Tiles
We would both like to thank Alan, Kristian, Johny and Mel for the perfect job they have done on our new bathroom. It is everything and more that we wanted. The skill and amount of time and care that was taken to make it perfect was second to none.

However, none of this would have been possible if it wasn't for Paul who advised and directed us to the best products to purchase for the bathroom of our dreams.

We wish them all the very best for the future.
 
Date of Posting: 27 November 2015
Posted By: Ian and Kathy McLean
Oxclose, Washington
We recently refurbished a bungalow and had been searching for tiles. We came across the tiles we wanted for our chimney breast and further purchased kitchen floor tiles, ensuite tiles and shower room tiles. We found Pauls knowledge and customer service
excellent he is very helpful and has a variety of ranges of tiles. I would highly recommend and have recommended wall & floor tiles ltd to friends and family.
Thanks once again for all your help Paul.
 
Date of Posting: 28 October 2015
Posted By: Heather Redgrave
Seaham
I am notoriously the fussiest customer on the block, especially when it comes to tiles. But after trailing EVERY tile shop in Newcastle and around a friend told me about Wall and Floor Tiles. As soon as we went in the showroom i could tell that the tiles were far superior quality than anything we had looked at. Initially we saw Roy, who was really helpful and knew his stuff about the products he was selling (not one of the other tile shops had bothered to educate their staff on the products). However due to my super fussy nature i found my decor tile but not the others at Newcastle. Roy told me about the Washington branch so we got in the car and drove over. There is literally hundreds of tiles between the two shops and Paul spent over an hour with me deciding which tiles to go for and making alternate suggestions once he had the idea of what i wanted. This tile shop have such an extensive range i know that i could easily do a budget bathroom or something very top end without ever going elsewhere. Paul even recommended their tiler Alan who is an amazing tiler and has gone above and beyond at every opportunity, making sure that we were happy every step of the way. The finish on our bathroom is so far beyond our expectations as the whole team have made suggestions along the way that has resulted in a 5 star bathroom! I cant recommend these guys enough.
 
Date of Posting: 09 June 2015
Posted By: Blaise Rochester
Fussy Customer, Whitley Bay
We are absolutely delighted with our beautiful new en-suite which has recently been fitted by Paul and his incredible team. I can't praise their professionalism and skill highly enough and they have utterly transformed our tired and dated room to a very beautiful and relaxing place which now looks like a 5-star hotel. The tiles - expertly fitted by Alan - are incredible, and the plumbing and electrical work done by Kristian and Jonny was completed quickly and efficiently to an extremely high standard. We wouldn't hesitate to use them again and would highly recommend them to anyone. The products are first class and were delivered on time. Paul spent a very long time with us giving his guidance and helpful advice, which we truly appreciate as we didn't really know where to start! How refreshing it is to find a company who listens to you and guides you every step of the way so that you achieve exactly the look you wanted - all with a very friendly and positive attitude. We are 100% happy. Many, many thanks.
 
Date of Posting: 30 May 2015
Posted By: Stuart and Carol Irwin
Forest Hall, Newcastle upon Tyne
Just had a second room tiled and this time we opted for Paul's own tiler Alan. Really pleased with the outcome and were happy to be guided by Alan's suggestions for the layout which was something we hadn't thought of but were pleased with the result. As before when we selected the tiles we were given great advice by Paul and great customer service throughout. Alan the tiler was also very friendly helpful and proffesional. Would not go anywhere else for further jobs.
 
Date of Posting: 29 May 2015
Posted By: Maureen and Brian Alldred
Washington
Thank you Paul for making Our Dream of having a beautiful bathroom a reality.The advise we received from choosing the Bathroom Suite and Tiles was excellent with no sales pressure whatsoever.We must give a special mention and a big Thank you too Alan the Tiler and Kristian the Plumber they are a real asset too your business Paul, there standard of workmanship was excellent. I would not hesitate recommending Paul and the fitters We are sure your business will go from strength to strength if everybody receives the excellent service and workmanship that we have received.
 
Date of Posting: 02 May 2015
Posted By: Cheryl & Paul
Mayfield Washington
This is a first.We have never before submitted testimonials for companies with which we have dealt but we are making an exception for this Company.
We met Paul at the Washington branch and were extremely impressed by his professional and courteous manner. We didn`t really know what we were looking for but as is so often the case `we would know it when we saw it`. Sadly, in so many places, indecision is not welcomed but Paul gave us impartial , helpful advice and made suggestions we would not have thought about.
What a pleasant change.....there was no pressure to buy, no pressure to make a quick decision. Paul allowed us time, space and more importantly gave us advice not `sales talk.`
The tiles we chose were fitted by another Paul and look absolutely lovely.
We recommended this company to our daughter who has since used them on two separate occasions. we would have no hesitation in recommending Wall and Floor Tiles Ltd to anyone looking for a company who put the customer first and whose quality products and service speak for themselves.
 
Date of Posting: 17 April 2015
Posted By: Sheila and Ray Wilson
Rickleton,8A7A8 Washington
This company deserves full marks for both the quality of their products and for consistently providing an excellent customer service. We wouldn't hesitate to recommend them and can't thank Paul enough for his patience and professional advice. The 40 minutes he spent offering up different tile combinations to ensue the perfect finish was priceless to us. Thank you!
 
Date of Posting: 18 March 2015
Posted By: Jacqui & Kevin
Chester le street
I dealt with Paul at the Washington showroom. We found the tiles we wanted, they were delivered to our door at the time arranged. Now fitted and look excellent. Paul gave advice that we ensured the tiler followed for a great finish. Paul was very helpful and when we needed a few tiles more, had the warehouse searched and found what was required within minutes. We are pleased with the service and care taken with our order. Would recommend this company if you want tiles and helpful advice.
 
Date of Posting: 15 October 2014
Posted By: Les Clayton
South Tyneside
My partner and I purchased a beautiful walk in shower, vanity unit, toilet and some absolutely gorgeous tiles from Paul the owner of this company. Never before when purchasing something so huge (and life changing) and spending so much money have we ever felt so at ease. Paul is a gentleman!! He puts you at ease from the moment you walk into his showroom and will not try to sell you the most expensive item on show but the one that is right for you and your family.

After purchasing the correct fittings we then moved on to tiles, what a selection, and so beautiful, it was so hard to choose, but we decided on some beautiful porcelain tiles with a two panel feature on the shower wall and I have to say the bathroom has been totally transformed from a dated dull room to a room that we are so proud of.

Paul cares, he ensures that everything is delivered when he says it will be delivered. He contacts you throughout the project to make sure you are happy with the work, and should anything go wrong (which it didn’t) we are convinced he would move heaven and earth to ensure it was put right to your satisfaction, he doesn’t just sell it to you he wants you to be happy and satisfied!!

The two brilliant fitters whom we cannot praise enough, as nothing is too much trouble for them, they have completed the best tiling we have ever seen and unlike a lot of workers today actually care about their job and worked from 8am to 8pm to ensure that the project was completed to the timescale that they set at the beginning.

If asked to score both Paul and his fitters we would have no hesitation in giving both 100%.

If you needed to ask any further questions, or require further clarification please ask Paul for our number and we would gladly put your mind at ease as this has been a great experience from start to finish.
 
Date of Posting: 28 September 2014
Posted By: Jean & Jackie
Dunston, Gateshead

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